Course Overview

The Certified Professional in Healthcare Quality (CPHQ) Certification Training is a comprehensive, self-paced online certification training programme designed to build practical, job-ready expertise in Healthcare Quality. It explores Healthcare Quality, Patient Safety, Performance Improvement, Health Analytics and Accreditation and equips you with the skills to understand healthcare quality management, lead quality structures and governance and drive performance and process improvement. Delivered 100% online and fully self-paced, this healthcare quality course lets you learn anytime and at your own pace, with expert-developed content, real-world case studies, practical exercises and downloadable resources. It is ideal for quality & process professionals and operations & manufacturing staff, and for anyone looking to strengthen their skills, accelerate their professional development and advance their career in Lean, Quality & Asset Management. On completion you earn a recognised, CPD-eligible Certificate of Completion, while preparing thoroughly for the CPHQ certification.

Course Description

The Certified Professional in Healthcare Quality (CPHQ) Certification Training combines expert knowledge with practical, real-world application and structured preparation for the CPHQ examination. It is suitable for quality & process professionals, operations & manufacturing staff, continuous improvement leads and reliability & asset engineers, and for other professionals seeking to develop their expertise and advance their careers in Lean, Quality & Asset Management.

The course examines the core principles, tools and techniques of Healthcare Quality, and develops the practical capabilities required to understand healthcare quality management, lead quality structures and governance and drive performance and process improvement.

What's Included:

  • Comprehensive CPHQ certification training
  • Coverage of the key Lean, Quality & Asset Management knowledge areas
  • Quality Leadership & Structure
  • Performance & Process Improvement
  • Health Data & Analytics
  • Patient Safety
  • Population Health & Care Coordination
  • Exam Preparation
  • Practical case studies and real-world workplace scenarios
  • Interactive exercises and applied learning activities
  • Structured preparation for the CPHQ examination
  • Revision and knowledge-check activities
  • Downloadable templates, tools and resources
  • Practical application of Healthcare Quality concepts
  • CPD-eligible Certificate of Completion

Key Skills Gained in the Course

Participants will develop skills in:

  • Healthcare Quality
  • Patient Safety
  • Performance Improvement
  • Health Analytics
  • Accreditation
  • Quality Leadership
  • Quality Leadership & Structure
  • Performance & Process Improvement
  • Health Data & Analytics
  • Population Health & Care Coordination
  • Exam Preparation
  • Stakeholder communication and engagement
  • Analytical and critical thinking
  • Strategic decision-making
  • Applying professional best practice
  • Driving continuous improvement

Course Key Features

Understand healthcare quality management

Lead quality structures and governance

Drive performance and process improvement

Apply health data measurement and analytics

Advance patient safety and risk reduction

Prepare for the CPHQ examination

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Who Usually Attend

Quality & Process Professionals

Those driving quality, reliability and process performance.

Operations & Manufacturing Staff

Professionals in operations, production and maintenance.

Continuous Improvement Leads

Lean, Six Sigma and CI practitioners and champions.

Reliability & Asset Engineers

Engineers responsible for reliability and asset management.

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Course Outline

Quality frameworks in healthcare

Governance and strategy

Accreditation and regulation

Improvement models (PDSA, Lean)

Process mapping

Change management

Data collection and measurement

Statistical tools

Reporting and dashboards

Safety culture and high reliability

Risk and incident management

Root cause analysis

Population health basics

Care coordination

Outcomes

CPHQ content outline

Practice questions

Study planning

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Why Duxford Growth Partners

Industry Experts

Learn from certified trainers with real-world industry experience and proven track records.

Global Recognition

Our certifications are recognized worldwide and valued by top employers across industries.

Lifetime Support

Get ongoing support and access to our alumni network for continued learning and growth.

Flexible Learning

Choose from multiple training formats and schedules to fit your busy professional life.

100% Pass Rate

Our comprehensive training approach ensures you're fully prepared for certification success.

Best Value

Competitive pricing with no hidden costs and a money-back guarantee for your peace of mind.

Frequently Asked Questions

The CPHQ is the globally recognised credential for healthcare quality professionals. This course prepares you across quality management, patient safety, performance measurement and regulatory compliance in healthcare. Key areas include Healthcare Quality, Patient Safety, Performance Improvement and Health Analytics.

By the end of the course you will be able to understand healthcare quality management, lead quality structures and governance, drive performance and process improvement and apply health data measurement and analytics.

The course is organised into 6 modules: Quality Leadership & Structure, Performance & Process Improvement, Health Data & Analytics, Patient Safety, Population Health & Care Coordination and Exam Preparation.

You will develop practical skills to apply health data measurement and analytics, advance patient safety and risk reduction and prepare for the CPHQ examination — capabilities you can apply in your role immediately.

This course is ideal for quality & Process Professionals, operations & Manufacturing Staff, continuous Improvement Leads and reliability & Asset Engineers. Anyone who wants to build confident, practical expertise in healthcare Quality will benefit.

Yes. The Certified Professional in Healthcare Quality (CPHQ) Certification Training is well suited to working professionals with some exposure to the area. Newcomers can follow it comfortably, while more experienced participants will sharpen and formalise their existing knowledge.

Yes. The Certified Professional in Healthcare Quality (CPHQ) Certification Training is designed for professionals in Lean, Quality & Asset Management and closely related roles, and the examples and exercises are drawn from real, industry-relevant situations.

Yes. The course blends concise theory with hands-on application through worked examples, scenario-based exercises, downloadable templates and case studies — for instance when working through health Data & Analytics — so you can put the learning into practice.

The Certified Professional in Healthcare Quality (CPHQ) Certification Training is fully self-paced and delivered online. You enrol whenever suits you, work through the modules at your own speed, revisit material as often as you like, and access all resources online with learner support throughout.

The programme is equivalent to around 4 days of training. Because it is self-paced, you can complete it faster or more gradually to fit around your schedule.

On completing the Certified Professional in Healthcare Quality (CPHQ) Certification Training you receive a Duxford Growth Partners Certificate of Completion, which includes CPD credits and can be shared with your employer or on your professional profile.

The course strengthens your credibility and career prospects by giving you current, practical expertise in healthcare Quality. It helps you take on greater responsibility, contribute more effectively to your team, and demonstrate a recognised commitment to your professional growth.

Your understanding is reinforced through knowledge checks and exam-style practice throughout. The course is aligned to the CPHQ syllabus and prepares you for the official examination, which is set and administered separately by the National Association for Healthcare Quality (NAHQ).

No — completing this programme awards a Duxford Growth Partners Certificate of Completion. The official CPHQ credential is awarded by the National Association for Healthcare Quality (NAHQ) only after you pass their separate examination, which you register for and sit directly with them. This course prepares you thoroughly for that exam.

There are no strict prerequisites to enrol on the Duxford course — a basic working familiarity with the subject is helpful. Eligibility and any prerequisites for the official CPHQ examination are set by the National Association for Healthcare Quality (NAHQ), so we recommend checking their current requirements before booking.

Improvement models (PDSA, Lean). Process mapping.

Safety culture and high reliability. Risk and incident management.

Population health basics. Care coordination.

Yes. Performance Improvement is one of the core themes of the course and is addressed in depth, alongside Healthcare Quality, Patient Safety and Health Analytics.

The Certified Professional in Healthcare Quality (CPHQ) Certification Training is developed and delivered by experienced practitioners, is fully self-paced so it fits around your commitments, uses real-world examples and templates, and earns you a CPD-eligible Certificate of Completion — practical, credible and career-focused.